How to download data file on verizon

If the box is checked and red or the switch is green next to a content type, that content is being backed up to Verizon Cloud. You can tap the box or switch to turn back up on and off for each content type. Archiving your files lets you keep a copy of deleted files in Cloud, so you can free up space on your devices.

To turn archiving off and on:. Tap the Menu icon in the top left corner. Touch and hold on a photo or video you want to download. Tap the Download icon down arrow on the bottom navigation bar.

Once the download is complete, the content will be in a newly created folder named Vault. Your file s will start downloading. If you get a new phone, you can easily download all the content stored in the cloud through the Verizon Cloud app:. The content you selected will start downloading from Verizon Cloud to your phone. It may take a while for the download to complete, depending on how much content you have backed up.

Note: Restoring content to a computer can only be done when you first set up the Verizon Cloud app on the computer. Deleted files are stored in the trash for 30 days before being permanently deleted. If you accidentally deleted a contact or file that had previously been uploaded to Verizon Cloud, you may be able to find it on the Verizon Cloud Trash page in the My Verizon website or in the Verizon Cloud app:.

You can manage your photos and videos on the My Verizon website or in the Verizon Cloud app:. You can manage your documents on the My Verizon website or in the Verizon Cloud app:. You can manage your music on the My Verizon website or in the Verizon Cloud app:. Your new playlist will be created.

You also can upload an album, playlist or folder saved on your computer. You can manage your contacts on the My Verizon website. You can also manage your contacts right in the Contacts app on your phone.

If you delete, add or edit a contact in your Contacts app, that change will also be made immediately in Verizon Cloud. You'll see the content you've stored in your Private Folder or see options to add content to your Private Folder if it's empty.

You've successfully added files to your Private Folder. Those files will no longer be available in the regular Verizon Cloud folders. You can take pictures while you're in your Private Folder, and they will save directly to your Private Folder:. That picture will save to your Private Folder. Note: At this time, videos can't be saved directly to your Private Folder.

But you can move videos to your Private Folder after they have been backed up to your regular Verizon Cloud folders. You can share your photos, videos and other files on the My Verizon website or in the Verizon Cloud app:.

You can view your current Verizon Cloud storage plan and how much you've used in the mobile app and computer app. Computer app :. You've successfully upgraded your Verizon Cloud storage. Note: Prepaid accounts can only upgrade their Verizon Cloud storage through the Verizon Cloud mobile app. You can see a list of apps that can access your content in Verizon Cloud through the My Verizon website or the Verizon Cloud app:. You can complete your profile in the Verizon Cloud app, which will allow you to continue using your Verizon Cloud account, even if you no longer have Verizon service.

Learn more about using Verizon Cloud without Verizon service. To complete your profile:. If you brought an existing Verizon Cloud account with you that you set up when you didn't have Verizon service, you can sign in to that account through the Verizon Cloud app:. Once signed in, you can access all the content for that Verizon Cloud account.

Note: If you can't use the Verizon Cloud app to access the cloud for another line on your account. You can only access Verizon Cloud for a different line through the My Verizon website. You can combine 2 Verizon Cloud accounts including a Fios Verizon Cloud account into a single account. Then you'll only need to sign in once to see all of your content.

Note: Once you merge 2 accounts, you can't unmerge them. To merge Verizon Cloud accounts:. It may take up to 48 hours to fully merge all the content in both accounts, depending on the amount of content.

If you cancel your Verizon Cloud subscription, only your contacts will continue to sync with Verizon Cloud. All other content stored in your Verizon Cloud account will be immediately archived and no longer available to you. If you don't reactivate your Verizon Cloud account within 30 days, your content will be permanently deleted. If you decide to cancel your subscription to Verizon Cloud, you should first download all your files to your computer or a portable storage device.

Note: Deleting the Verizon Cloud app from your phone does not cancel your subscription. You will continue to be charged monthly for your account until you cancel your account through My Verizon or delete your account through the Verizon Cloud app.

Only the Account Owner may add users to a Verizon Cloud shared account in the:. The Account Owner can remove a user from a shared account through the:.

The removed user s will be immediately locked out. They must sign up for their own Verizon Cloud storage account within 30 days, or their content will be permanently deleted. If you decide to remove a user from a shareable plan, you should first ensure the user downloads all their files to a computer or a portable storage device. Note: If they have a Verizon wireless account, their contacts will remain backed up at no charge. You'll receive an email confirming the change. Note: You can also block Verizon Cloud by contacting your Global Enterprise Advisor or by contacting one of our representatives by clicking the Chat with us button at the bottom right corner of this page.

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Start receiving RDD reports. Click Manage Account. In the Billing column, click Reports. Click Show More. Your request should be processed immediately.

Click Continue in the pop-up window to proceed. Create an RDD report. Sign in to My Business. If you requested your download file via our dedicated privacy toll-free number at , you will be presented with the below sensitive information attestation page.

Click on Agree and Continue. You will land on the "Know What you Share with Us" page. Click the click here link in the green banner on the top of the page: On the "Your File is Ready Page", tap or click Continue.

Tap or click Request code. You will receive the authorization code via SMS. Enter the code and tap or click Continue. When the file is opened, you will see one XLSX file with a unique worksheet tab for each of the personal data categories, including the two Read Me files. Refer to ' Open and Understand the "Read Me Second-Data Guide" File ' section for instructions on how to view and understand the information in your individual data categories.

Next, follow the instructions below for extracting and opening the file on your specific device type and browser. Note: Since your download file is password-protected, you must have Zip-7 file archiver software to successfully download your file onto a Windows or Macintosh computer. Choose your browser below to view instructions:. Since the download file is password-protected, you must have Keka-the MacOS file archiver software to successfully download your file on the Mac computer.

Since the download file is password-protected, you must have the 7Zipper application to successfully download your file on an Android mobile device. You can download the 7Zipper File Explorer application for free by going to the Google play store on your device and searching for:. Since the download file is password-protected, you must have the Unzip application to successfully download your file on an Apple IOS mobile device.

If the download file extraction password has not been received or was lost, follow the steps below to request a new password:. The number of files may vary depending on the category ies of personal information you requested and the data available in Verizon systems for each category.

This includes your personal information and account or device identifiers we use to help verify that it's you before we disclose information or make changes to your account. We also use this information to communicate with you about your account and recommend new services to you, including targeted ad content. This category may include additional information, such as records about the calls or text messages you've made or received; geolocation information about your device based on its connection to network cell sites; data usage records of the amount of data you've consumed over time and any associated network information or metadata; a record of your account order activity; or customer activity; which includes records of your visits to Verizon stores and communications with customer service.

See below for an example. Internet Browsing. General Inferences Add-Ons : Information from additional products and features included in your account this is not the exhaustive list. Note that some data columns may appear in more than one of your download files. To view your personal data, double click or tap on each individual file to open it. If you need further explanation of the data field you can search the "Read Me File" for that data field to view its description and definition.

Copy the data field name Date Of Entry from the file. Click on Find Next. Column B will have a short business term title and Column C will have a more detailed definition of the data field: You can also find an explanation of fields in cells with a red arrow in the top right.

See the sample files below for examples. Avoid Download Extraction Issues - Follow these tips if you have issues extracting your download file. Examples of such information are: your credit card information, Social Security number and authentication credentials. If your files display no data or are corrupt:. Accessibility Resource Center Skip to main content.

Personal Business. Shop Shop Shop Close. Shop all. Shop all deals. Black Friday. Free phones. My offers. Fios Home Internet. Bring your own device. Certified pre-owned. Featured smartphones. Other phones. Trade in your device. Shop all accessories. Holiday Gift Guide. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Shared data. International services. Connected devices.

Those who serve. Kids plans. Student plans. Other plans. Shop all home solutions. LTE Home Internet.