I cant log into itunes when downloading app

You may have to sign out and sign in again. If you're asked to verify your payment information, make sure all payment details match what's on file with your financial institution. If you're connected but you can't download or update apps, pause and restart the app download or restart your device. Find out what to try if you also see pop-ups in Safari on your Mac. Find out what to do if you see error on your computer. With iTunes for Windows, check to see if you turned on third-party security software or Windows Firewall.

Published Date: March 05, Same issue continues within 24 hours. Apple's Support has been useless so far. Every time I try to make a Genius Bar appointment, they tell me to re-enter the information and then of course it works, and despite me trying to explain to them that of course it works now, but just wait until tomorrow, it will be asking for it again, they just give me the same canned responses and treat me like I'm technologically-challenged or something.

Mar 13, AM. Apr 21, AM in response to cantujoe31 In response to cantujoe I Have this same problem and I keep trying to update my apps on my iPad but it tells me to verify my account information and i put my card information even used a different card but it says that it doesn't match my bank records but I've used both of them before help me how do I fix this.

Apr 21, AM. Jul 9, PM. Mar 27, AM in response to cantujoe31 In response to cantujoe Mar 27, AM. Sep 8, AM in response to gail from maine In response to gail from maine.

Thank You for they reply, but that didnt help either. It still will not let me verify account info. I tryed to just use paypal instead of a credit card but that didnt work either, I even tryed to set up another account but it would not take. I am at a loss. Sep 8, AM. Make sure you are using a card that is not expired.

Also, make sure you are typing in the CCV code correctly. Apr 21, PM. Sep 8, AM in response to cantujoe31 In response to cantujoe Aug 15, PM in response to cantujoe31 In response to cantujoe After you change your payment information, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information.

Aug 15, PM. Nov 28, PM in response to cantujoe31 In response to cantujoe If your iPhone keeps asking to sign into iTunes store, you will know what we mean. If your iPhone is making your life unbearable by displaying the Apple ID pop-up, read through this article. We will help you fix the issue. The first solution to try out when you are getting the annoying Apple ID popup is to sign out of your Apple ID and then sign in again. This may help eliminate the issue. We show you the steps that you need to follow below:.

Step 2 : At the bottom, click Sign Out. Step 3 : Toggle on the switches for all the content you wish to keep on your iOS device and then click Sign Out. If you see a different connection alert message Use the steps above if you see one of these error messages: "Cannot connect to the iTunes Store.

An unknown error has occurred. The iTunes Store is temporarily unavailable. Please try again later. Make sure your network connection is active and try again. The network connection could not be established. There was an error in the iTunes Store. This solution did not work. Please try signing out of your Apple ID and then log in again.

I hope this works for you. If not, please feel free to connect with us for more troubleshooting help. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. This site uses Akismet to reduce spam. Learn how your comment data is processed.